ABOUT PRETENTIOUS WAY
Welcome to our online store serving premium wigs, hair extensions, pretentious way merch, and more.
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Since 2017, Our main objective is to provide and source luxury hair, and products in a one stop shop for your convenience and comfort.
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We take pride in “Pretentious living”, As all of our hair is raw and unprocessed, And all products are tested individually before consumption by our customers.
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POLICIES
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PROCESSING TIME
3-7 business days,
Excluding WEEKENDS & HOLIDAYS. Please kindly refrain from contacting about order status if it has not been the full processing time.
SHIPPING TIME
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3-5 Business days
FREE US SHIPPING….
ALL ORDERS GO THROUGH A PROCESSING TIME THAT DOES NOT INCLUDE SHIPPING.
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PLEASE ALLOW 12-24hrs FOR TRACKING NUMBERS TO UPDATE.
WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN OR DAMAGED PACKAGES.
ONCE TRACKING NUMBER IS CREATED AND UPDATED BY CARRIER, PRETENTIOUS WAY HAS NO CONTROL ON THE SPEED OF DELIVERY.
PLEASE CONTACT THE CARRIER TO CHANGE/UPDATE ANY DELIVERY INFORMATION (pick up from local post office, change to signature delivery)
ADDRESSES & NAMES CAN NOT BE CHANGED ONCED THE TRACKING LABEL HAS BEEN CREATED & ITEM HAS BEEN SHIPPED.
PLEASE DOUBLE CHECK YOUR ADDRESSES.
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REFUNDS
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Due to the nature of products, we are not accepting REFUNDS/EXCHANGES at this time. HOWEVER, if PRETENTIOUS WAY is at fault (Ie. sent wrong wig, color, length, merchandise) EXCHANGES and/or CREDIT will gladly be provided.
HAIR/ BUNDLES POLICY
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PLEASE READ ALL HAIR/WIG DESCRIPTIONS FULLY AND EMAIL ANY QUESTIONS PRIOR TO PLACING ORDER.
Upon delivery of package, if you notice anything wrong email us ASAP to: sales@pretentiousway.com
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With your order #, name, phone number, address it was shipped to, tracking number and your issue. We will try our best to accommodate you expeditiously.
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ACCEPTED refunds must be mailed out no later than 7days after
delivery and must be unaltered.
DO NOT COMB OR BRUSH
DO NOT CUT OR TINT LACE
DO NOT CHANGE STYLE
DO NOT ADD ANY PRODUCT (sprays, oil, etc.)
ORIGINAL PACKAGING ONLY
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CONTACT
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Email: Sales@pretentiousway.com
Instagram: @pretentiousway
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